A Servant Leader shares power, puts the needs of the employees first and helps people develop and perform as highly as possible. Servant leadership inverts the norm, which puts the customer service associates as a main priority. Instead of the people working to serve the leader, the leader exists to serve the people. Servant Leadership is a very popular leadership style in real estate, especially in sales management. Matt Rocco, an expert and author on the subject goes deep into what it takes to be a servant leader.
Matt's email : matt.rocco@etechgs.com
Amrit Website - AmritOcean.com
Books: Power of Servant Leadership by Robert Greeleaf
21 Irrefutable Laws of Leadership by John C. Maxwell
Quote - "People don't leave companies, they leave leaders"
About Matt Rocco
Matt Rocco is the President and CEO for Etech Global Services and Executive Board Member of Amrit Resorts and Residences. He is a 36-year business executive veteran having held key leadership positions within Dun & Bradstreet, AT&T, Etech Global Services and WRS Development (Amrit).
Matt is committed to sharing his experiences & helping others. He has spoken at many industry events and has been featured in articles in dozens of industry periodicals.
He has also co-authored three books with his business partner and life-long friend, Jim Iyoob.
Etech, a multi-national outsourcing organization that provides world class solutions to Fortune 500 companies from its locations in the US, India and Jamaica.
Under Matt’s leadership, Etech has received numerous industry and community awards including the United States Small Business of the Year Award in 2005.
Matt is an alumnus of Dickinson College in Carlisle, PA where he lettered in both basketball and baseball serving as captain of the basketball team his senior year. Matt graduated from Dickinson with a BA in Economics. He has also completed the Master Certificate program in Executive Leadership from Cornell University. In addition to his responsibility at Etech, Matt has served on dozens of for profit and non-profit boards.